Dukascoin Crypto & Bank
 

Secure Fiat Settlements for P2P Trades

Trade cryptocurrencies securely with others using Dukascopy Bank's regulated P2P service. We'll handle your fiat transactions safely while your crypto moves freely on the blockchain.

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Next Level Benefits

A world of opportunity awaits you when you start dealing with P2P.

Secure Transactions

The Bank ensures the safety of fiat fund transfers for both crypto sender and recipient

Commission Rebate

For customers who actively sell crypto in amounts exceeding $15,000 by executing more than 15 deals for the promotional period, the Bank refunds all commissions paid for that month

Counterparty accessibility

Our platform enables users to easily find trading partners through the P2P public channel in the Dukascopy Bank (Connect 911) application.

 

Start Trading Today

Get started within 15 minutes.

1. Get the App

Download the Dukascopy Connect app to begin.

Scan the QR code to download the app, or use links below.

2. Open an Account

Open an account quickly to start making P2P transactions. Accounts available in multiple currencies for your convenience. P2P transactions require a USD account.

3. Find a Counterpart

Browse ads or post your own for buying or selling crypto on the P2P board.

4. Make P2P Transactions

Experience secure peer-to-peer crypto transactions with ease!

Accounts may be opened in one of the following currencies: USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD,
PLN, RON, CNH, SEK, SGD, TRY, ZAR

 

Active Sellers Get Rewarded

Dukascopy Bank values our P2P service participants. We offer free trading for all Buyers and have introduced attractive new rules to reward active Sellers.

Active Seller Benefits:

50% refund of all paid commissions after a promotional period is over.

How to Qualify as an Active Seller:

  • Sell over $15,000 in crypto.
  • Complete more than 15 sell deals during the promotional period.

Current Promotion Period:

April 1, 2026 to April 30, 2026.

This promotion is regular and renewable. Join now and take advantage of these benefits!

 

How It Works

1. Search and Post Ads

Browse Ads on the P2P Channel:

Search the P2P public channel for ads from users buying or selling cryptocurrency. Select a suitable ad from the list.

Post Your Own Ad:

Create your own ad by specifying the required details and wait to be contacted.

2. Initiate a Transaction

Create a P2P Offer:

Enter the required information, agree to the service terms, and send the offer to the selected ad owner. Then wait for it to be accepted, rejected, or to expire.

Accept an Incoming P2P Offer:

Tap the offer, enter the required information, agree to the service terms, and initiate the P2P deal.

3. Complete the Cryptocurrency Transfer

Bank Blocks Buyer’s Funds:

The Bank automatically blocks the Buyer’s fiat funds required for the purchase of cryptocurrency.

Seller Transfers Cryptocurrency to the Buyer:

  1. The Buyer’s blockchain address or crypto exchange account ID is specified in the deal form.
  2. The Seller has 30 minutes to send the cryptocurrency to the Buyer.
  3. After sending the cryptocurrency, the Seller enters the transaction ID in the deal and marks it as completed.

4. Verify and Confirm

The Buyer verifies the transaction and confirms receipt of the cryptocurrency.

5. Release Funds

Upon receiving confirmation, the Bank unblocks the fiat funds and transfers them to the Seller.

6. Complaint Filing and Handling

Suspend the Deal:

In case of any issue, either counterparty may request an investigation while the deal is still in progress.

Bank Investigates Complaints:

If a complaint is filed, the Bank initiates a manual investigation. The Buyer’s fiat funds remain blocked until the issue is resolved.

 

Crypto Lending: Unlock Your Investments

Borrow up to 50% of your cryptocurrency's value while still holding onto your investments.

 

FAQ

What is the 911 Crypto P2P service?

Clients can exchange cryptocurrencies directly with one another (peer-to-peer). The Bank ensures the security of fiat settlements between accounts, while the cryptocurrency transfer is carried out independently on the blockchain or via a crypto exchange. Bank clients can freely find counterparties for such transactions through the “P2P” public channel in the Dukascopy Bank (Connect 911) application.

Is it safe to buy and sell cryptocurrency using the 911 Crypto P2P service?

Yes, it is safe if the cryptocurrency exchange is conducted in a frame of a P2P deal established between its counterparts. The P2P service, by its design does not transfer fiat funds to any third party without Buyer's final confirmation of receiving of crypto assets. The Seller is also protected by the mechanism that Buyer cannot cancel the reservation of funds on their own. In case of misunderstanding, Support team representative will check the case in question and make the final decision completing or canceling the deal depending on the result of an investigation.

Which cryptocurrencies are supported by the 911 Crypto P2P service?

The following cryptocurrencies can be bought/sold using the 911 Crypto P2P service:

  • Bitcoin (BTC);
  • Ether (ETH);
  • Tether (USDT);
  • USD Coin (USDC);
  • Cardano (ADA);
  • Litecoin (LTC);
  • Chainlink (LNK);
  • Bitcoin Cash (BCH);
  • Uniswap (UNI);
  • Dash (DSH);
  • Tron (TRX);
  • Stellar (XLM).

NFT-tokens are the candidates to expand the instruments list in the nearest future.

What are crypto P2P fees?

The service is commission-free for Buyers. Dukascopy Bank reserves 3% of the fiat amount of the deal on Buyer's account and returns it back once the P2P deal is successfully completed by the Buyer within 24 hours from the moment of cryptocurrency transfer.

Sellers pay P2P transaction fee that is equal to 0.5% of the fiat amount of the deal. The exact amount of the fee is indicated at the moment of P2P offer placement and charged once the payment for the sold cryptocurrency is credited.

How can I make a P2P crypto–fiat transaction?

There are two ways to proceed, depending on your priorities.

If you want a better price and are willing to wait, you can act as a liquidity maker by creating your own P2P advertisement. To do this, go to the “P2P” section, tap the “+” button, and create your ad by specifying the required details. Once another user responds, open the counterparty’s offer, review the terms, and decide whether to accept it and create a deal or reject it.

If you do not want to wait, you can use existing liquidity. Go to the “P2P” section, browse the available ads, and select the one that suits you best. Then respond by creating an offer and wait for the counterparty’s decision.

Are there any restrictions applied by Dukascopy for the ways of transferring сryptocurrencies?

Dukascopy does not limit the means of crypto transfer. Buyer may get cryptocurrency to their wallet in any network in case Seller is able to deliver crypto to that network. The same is valid for crypto transfers inside crypto exchanges - in case both of the counterparts have wallets there, Seller will be able to make a crypto transfer. Sellers and Buyers can indicate up to 6 blockchains/cryptoexchanges in their ads with which they can operate to conduct crypto transfers.

May I bargain with the counterparty?

When creating an ad, users can choose whether to allow price negotiation for a future deal. By default, ads are created in “No bargaining” mode, meaning the counterparty is willing to proceed only at the stated price. If an ad includes a “*” symbol, it indicates that the price is negotiable.

In general, counterparties are encouraged to communicate and agree on the details of a P2P deal before initiating it.

Are there any risks for the Buyer when using the 911 Crypto P2P service?

The main risk for the Buyer is providing an incorrect blockchain address or crypto exchange account ID. For example, if the address is missing even one character or contains an extra one, the Buyer may lose access to the transferred cryptocurrency.

Additionally, the Buyer should carefully verify the network parameter specified in the SELL ad or in the incoming SELL offer.

If any questions arise, the Buyer can contact the Seller via private chat by tapping the chat icon within the offer or deal.

Are there any risks for the Seller when using the 911 Crypto P2P service?

The main risk for the Seller is sending cryptocurrency to a blockchain address or network different from the one specified by the Buyer. In this case, the reserved funds for the deal will be returned to the Buyer’s account by a Support team representative, and the deal will be considered failed for the Seller.

To avoid such issues, the Seller should carefully note the specified blockchain network and double-check that the Buyer’s blockchain address matches the provided information before sending.

If any questions remain, the Seller can communicate with the Buyer via private chat by tapping the chat icon within the offer or deal.

May I buy or sell a cryptocurrency without using the 911 Crypto P2P service?

The Bank does not take any responsibility for losses taken after sides concluded a cryptocurrency exchange agreement in a chat or verbally without establishing of a P2P deal. Respectively, in this case the Bank will not make any compensations.

Dukascopy Bank urges cryptocurrency Buyers to see as fraudulent any attempt of your chatmate to persuade you into sending your fiat funds directly to them in a chat, giving hollow promises to deliver you cryptocurrency afterwards. After you send the funds, most probably the crypto will not be delivered to you by this user. Same is also true for cryptocurrency Sellers.

The only safe and secure way to buy/sell crypto is to send or accept an offer, establish a P2P deal and strictly follow the instructions provided at every step of the 911 Crypto P2P service.

Why was I banned from the P2P service?

A user may be banned for any form of misconduct—such as attempting to cheat, using offensive language while chatting with a P2P counterparty, or violating the Terms & Conditions of the P2P service. For example, a Seller who attempts to simulate a cryptocurrency transfer may be banned once this behavior is detected.

Please review the Terms & Conditions of the P2P service to avoid any issues.

How do I remove my advertisement for buying or selling cryptocurrency?

If you no longer want your ad to remain public, locate it on the board and tap the “Delete” button.

Can I sell cryptocurrency purchased as an MCA investment via the 911 Crypto P2P service?

No, you cannot. To sell cryptocurrency through the 911 Crypto P2P service, it must be held in a blockchain wallet or on a crypto exchange account.