Dukascoin Crypto & Bank

Secure Fiat Settlements for P2P Trades

Trade cryptocurrencies securely with others using Dukascopy Bank's regulated P2P service. We'll handle your fiat transactions safely while your crypto moves freely on the blockchain.

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Next Level Benefits

A world of opportunity awaits you when you start dealing with P2P.

Secure Transactions

The Bank ensures the safety of fiat fund transfers for both crypto sender and recipient

Commission Rebate

For customers who actively sell crypto in amounts exceeding $10,000 by executing more than 10 deals for the promotional period, the Bank refunds all commissions paid for that month

Counterpart accessibility

Our platform facilitates easy location of trading partners through the P2P public channel within the Dukascopy Connect 911 messenger


Start Trading Today

Get started within 15 minutes.

1. Get the App

Download the Dukascopy Connect app to begin.

Scan the QR code to download the app, or use links below.

2. Open an Account

Open an account quickly to start making P2P transactions. Accounts available in multiple currencies for your convenience. P2P transactions require a USD account.

3. Find a Counterpart

Browse ads or post your own for buying or selling crypto on the P2P board.

4. Make P2P Transactions

Experience secure peer-to-peer crypto transactions with ease!

Accounts may be opened in one of the following currencies: USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD,


Free P2P for Active Traders

Dukascopy Bank values our P2P service participants. We offer free trading for all Buyers and have introduced attractive new rules to reward active Sellers.

Active Seller Benefits:

Full refund of all paid commissions after a promotional period is over.

How to Qualify as an Active Seller:

  • Sell over $10,000 in crypto.
  • Complete more than 10 sell deals during the promotional period.

Current Promotion Period:

July 1, 2024 to July 31, 2024.

This promotion is regular and renewable. Join now and take advantage of these benefits!


How It Works

1. Search and Post Ads

Look for ads on the P2P channel:

Search the P2P public channel for other people with ads to buy and sell crypto. Choose a lucrative ad from the list.

Post your own ad:

Place your own ad specifying the required details and wait to be contacted.

2. Negotiate and Accept Terms

Chat with a potential counterpart:

Negotiate the details of the possible deal in the peer-to-peer chat with a potential counterpart.

Agree to the service terms:

Agree on the ultimate conditions of the deal and accept the Terms & Conditions of the service.

3. Initiate Transaction

Bank blocks Buyer's funds:

The Bank automatically blocks fiat funds of the Buyer necessary for the purchase of crypto.

Seller transfers crypto to Buyer:

  1. The Buyer's blockchain address is indicated in the deal's form.
  2. The Seller has 30 minutes to send the cryptocurrency to the Buyer's blockchain address.
  3. Once the Seller sends the cryptocurrency, they insert the crypto transaction ID into the deal and mark it as done.

4. Verify and Confirm

The Buyer verifies the transaction and confirms receival of crypto.

5. Release Funds

Upon receiving confirmation, the Bank unblocks the fiat funds transferring them to the Seller.

6. Complaints Filing and Handling

Counterparts can suspend the deal:

In case there is any issue, both counterparts can request an investigation while the deal is not completed on their side.

Bank investigates complaints:

If there is a complaint, the Bank initiates its own manual investigation. Fiat funds remain blocked on the Buyer's side until the issue is resolved.


Crypto Lending: Unlock Your Investments

Borrow up to 50% of your cryptocurrency's value while still holding onto your investments.



What is a 911 Crypto P2P service?

Clients can exchange crypto currencies between each other directly (Peer-to-peer). The Bank ensures the security of settlements in fiat currencies between the accounts while the crypto transfer is independently executed in blockchain. Clients of the Bank can freely find a counterpart for such transactions on the "P2P" public channel in the Dukascopy Connect 911 messenger.

Is it safe to buy and sell cryptocurrency using the 911 Crypto P2P service?

Yes, it is safe if the cryptocurrency exchange is conducted in a frame of a P2P deal established between its counterparts. The P2P service, by its design does not transfer fiat funds to any third party without Buyer's final confirmation of receiving of crypto assets. The Seller is also protected by the mechanism that Buyer cannot cancel the reservation of funds on their own. In case of misunderstanding, Support team representative will check the case in question and make the final decision completing or canceling the deal depending on the result of an investigation.

Which cryptocurrencies are supported by the 911 Crypto P2P service?

The following cryptocurrencies can be bought/sold using the 911 Crypto P2P service:

  • Bitcoin (BTC);
  • Ether (ETH);
  • Tether (USDT);
  • USD Coin (USDC);
  • Cardano (ADA);
  • Polygon (MAT);
  • Litecoin (LTC);
  • Chainlink (LNK);
  • Bitcoin Cash (BCH);
  • Uniswap (UNI);
  • EOS (EOS);
  • Dash (DSH);
  • Tron (TRX);
  • Stellar (XLM).

NFT-tokens are the candidates to expand the instruments list in the nearest future.

What are crypto P2P fees?

The service is commission-free for Buyers. Dukascopy Bank reserves 3% of the fiat amount of the deal on Buyer's account and returns it back once the P2P deal is successfully completed by the Buyer within 24 hours from the moment of cryptocurrency transfer.

Sellers pay P2P transaction fee that is equal to 0.5% of the fiat amount of the deal. The exact amount of the fee is indicated at the moment of P2P offer placement and charged once the payment for the sold cryptocurrency is credited.

How can I make a P2P crypto-fiat transaction?

In Dukascopy Connect 911 application please go to section "P2P", click on ''+'' button and create your advertisement indicating the required details. Once someone reacts to your ad, switch to the one-to-one chat with the counterparty, agree on the ultimate condition of the future deal and initiate a binding offer through a dedicated form right from the chat.

Are there any restrictions applied by Dukascopy for the ways of transferring сryptocurrencies?

Dukascopy does not limit the means of crypto transfer. Buyer may get cryptocurrency to their wallet in any network in case Seller is able to deliver crypto to that network. The same is valid for crypto transfers inside crypto exchanges - in case both of the counterparts have wallets there, Seller will be able to make a crypto transfer. Sellers and Buyers can indicate up to 6 blockchains/cryptoexchanges in their ads with which they can operate to conduct crypto transfers.

May I bargain with the counterpart?

While creating an ad, users can decide whether they want to negotiate the price of the deal or not. Their choice will be reflected on the P2P ads board. For example, a “No bargaining” label on the ad will mean that the counterpart is ready to conduct a deal at the stated price only. Absence of such label on the ad will signify a possible room for negotiation of the price with counterpart. In general, the counterparts are encouraged to communicate with each other to agree on the details of the P2P deals before its establishment.

Are there any risks for Buyer entailed with using the 911 Crypto P2P service?

The main risk for Buyer is to indicate an incorrect wallet ID. For example, if the provided address misses at least one symbol or has an extra one, the Buyer will not have an access to the sent crypto.

The same result will be obtained if Buyer indicates a wallet that does not belong to the blockchain in which Seller conducts transfer. For example, the Buyer provided ETH wallet for BTC transfer or ERC20 compatible wallet for USDT transfer from the Tron network (TRС20 standard).

To avoid the described issues, counterparts have to communicate with each other to agree on the details of the deal before it is established. In particular, the exact blockchain has to be clearly stated by the Buyer in the P2P chat before the Seller initiates a crypto assets transfer.

Are there any risks for Seller entailed with using the 911 Crypto P2P service?

The main risk for Seller is to send cryptocurrency to the wallet ID and/or blockchain that differs from the indicated by Buyer. In this case, the reserved funds for the deal will be returned back to the Buyer’s account by Support team representative and the deal will be seen as failed by the Seller.

To avoid the described issues, counterparts have to communicate with each other in the P2P chat to agree on the details of the deal before it is established.

May I buy or sell a cryptocurrency without using the 911 Crypto P2P service?

The Bank does not take any responsibility for losses taken after sides concluded a cryptocurrency exchange agreement in a chat or verbally without establishing of a P2P deal. Respectively, in this case the Bank will not make any compensations.

Dukascopy Bank urges cryptocurrency Buyers to see as fraudulent any attempt of your chatmate to persuade you into sending your fiat funds directly to them in a chat, giving hollow promises to deliver you cryptocurrency afterwards. After you send the funds, most probably the crypto will not be delivered to you by this user. Same is also true for cryptocurrency Sellers.

The only safe and secure way to buy/sell crypto is to send or accept an offer, establish a P2P deal and strictly follow the instructions provided at every step of the 911 Crypto P2P service.

Why was I banned in the P2P service?

User may be banned for any sort of misconduct (cheating attempt, offensive language while chatting with a P2P counterpart, etc) or for breaching the Terms & Conditions of the P2P service. In particular, Buyers break the requirement to use only their own crypto wallets. If there is a match of crypto addresses indicated by two different persons in the P2P deals, the ban is applied for both of them.

Please check the Terms & Conditions of the P2P service to avoid any sort of issues.

How to remove the advertisement about my intention to buy or sell cryptocurrency if I no longer want to keep it publicly?

You need to find it on the board and swipe it to the left. Tap on an appeared Trash bin icon to remove the ad.

Can I sell my crypto that I bought as an MCA investment via the 911 Crypto P2P service?

No, you cannot. To sell coins via the 911 Crypto P2P service you need to hold them in blockchain.